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    3. Integrated Communications
    eFirm

    HAQQ FEATURE

    Integrated Communications

    Emails, messages, and calls — all linked to the right matter.

    Start FreeBook a Demo
    Trusted by 15,000+ law firms
    Inbox

    Matter-linked messages

    2.1K
    Messages Tracked
    87%
    Link Rate
    75%
    Time Saved
    15,000+ law firms100,000+ people80+ countriesLegal AI ChateFirm
    The bottleneck

    What's slowing you down

    Emails lost in inbox

    Critical client email buried in 500 others.

    Matter conversations scattered

    Email here, text there, call notes nowhere.

    Team not in the loop

    Associate emails client. Partner unaware.

    Client communications unsecure

    Sensitive info over email = bad practice.

    Call notes forgotten

    Calls happen, notes don't.

    What HAQQ does about it

    How HAQQ solves it

    Matter-linked communications

    Email, chat, calls — all linked.

    Secure client messaging

    Encrypted in-portal.

    Call logging

    Automatic call-log and transcription.

    Team visibility

    Whole team sees matter comms.

    Searchable

    Find any conversation, any time.

    The toolkit

    Every communication workflow

    Integrated Communications

    Updates stay linked to matters so nothing gets lost in inboxes.

    Personalized Matter Management

    Everything lives where it belongs, so the team stays aligned and the work keeps moving.

    Legal CRM

    Track relationships and follow-ups without losing the thread.

    Client Portal

    Give clients secure access to their matters, documents, and invoices. Streamline communication and collect e-signatures effortlessly.

    From question to cited answer

    How communications work

    1

    Link email

    Gmail/Outlook integration.

    2

    Use portal for client

    Secure messaging.

    3

    Log calls

    Automatic capture, optional transcription.

    4

    See matter timeline

    All communications visible.

    5

    Search

    Find anything, ever.

    Compare

    Not sure which one fits?

    eFirm

    Integrated Communications

    Emails, messages, and calls — all linked to the right matter.

    eFirm

    Personalized Matter Management

    One place for every matter — docs, tasks, time, and communications.

    eFirm

    Legal CRM

    Clients, prospects, referrals — every relationship tracked.

    FAQ

    Email auto-capture

    Yes — based on client/matter rules.

    Call transcription

    Yes — 23 languages.

    Slack integration

    Yes — route team conversations.

    End-to-end encryption

    Portal messaging is encrypted end-to-end.

    Next

    Related solutions

    Features
    eFirm

    Personalized Matter Management

    One place for every matter — docs, tasks, time, and communications.

    See the workflow
    Features
    eFirm

    Client Portal

    Secure access to matters, docs, and invoices — for your clients.

    See the workflow
    Features
    eFirm

    Legal CRM

    Clients, prospects, referrals — every relationship tracked.

    See the workflow
    Keep exploring

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